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Headquarters:
Bukit
Siol, Jalan Semariang Petra Jaya 93050 Kuching, Sarawak
Tel : 6082-446688
Fax : 6082-446414
E-mail : qrc@dbku.gov.my-
Payment Counter:
Al-Idrus Commercial Centre, Jalan Satok
93400 Kuching, Sarawak
Tel : 6082-234654
(Location Map)
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OUR
VISION
An
Attractive, Cultured, Clean and Safe City
Definition
:
Attractive
an identity, a beautiful landscape,
historical heritage, tourist destination,
quality infrastructure, signages,
colourful lights, culinary, ethnic
diversity, recreational and community
parks, festivities, leisure, entertainment,
well-planned and beautiful
.
Cultured
Socially interactive, knowledgeable,
educated, civic minded, caring
Clean
Eateries, streets, rivers, drains,
public amenities
Safe
Streets, food, infrastructure,
neighbourhood, environment
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OUR
MISSION
To
enhance the quality of life of our community
through excellent delivery of services
Definition
:
Leadership
Leadership at all levels through our quality
services with a high degree of professionalism,
honesty, integrity and respect.
Caring
Caring for our community and the environment.
Innovation
& continuous improvement
Dedicating ourselves to learning and growing,
always searching for better ways to do things;
creatively and effectively solve problems
with our community.
Accountability
& transparency
Accountable, responsible and committed to
a transparent work culture.
Teamwork
& Participation
Recognising that every employee is important
in meeting the needs of our community as well
as the ultimate success of our City. Encouraging
active community participation.
Proactive
& Responsive
Anticipating our community’s needs and
taking prompt action to surpass their expectations.
Quality
Committing to Total Quality Management in
the delivery of all our services.
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